Privacy Policy

Kingdom Casino (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website https://de-kingdomcasino.com (the “Website”), use our services, register an account, make deposits/withdrawals, play games, or interact with us in any way.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Who We Are

Kingdom Casino is operated by [Company Name / Legal Entity Name], a company registered under the laws of [Jurisdiction, e.g., Curacao / Malta / etc.], with registration number [Number] and licensed by [Licensing Authority, e.g., Curacao eGaming / Malta Gaming Authority].

Contact details: Email: privacy@de-kingdomcasino.com Address: [Insert legal address if required]

2. Information We Collect

We may collect the following categories of personal data:

  • Identity and contact data: full name, date of birth, email address, phone number, username, password (hashed), residential address.
  • Verification and compliance data: government-issued ID documents, proof of address, selfie/verification photos, source of funds/wealth documentation (as required by anti-money laundering laws).
  • Financial data: payment method details (e.g., card last 4 digits, e-wallet IDs), transaction history, deposit/withdrawal amounts (we do not store full card numbers or CVV).
  • Technical and usage data: IP address, browser type/version, device information, operating system, location data (approximate), pages visited, time/date of visits, referring/exit pages, clickstream data.
  • Gaming data: game play history, bets placed, wins/losses, bonus usage, loyalty points.
  • Marketing and communication data: preferences for receiving promotions, subscription status, responses to surveys.
  • Cookies and similar technologies: see section 8 below.

3. How We Collect Your Information

  • Directly from you (during registration, deposits, verification, support chats, etc.).
  • Automatically through cookies, server logs, analytics tools (Google Analytics, etc.).
  • From third parties (payment providers, identity verification services, fraud prevention tools, public sources for compliance).

4. How We Use Your Information

We use your personal data for the following purposes:

  • To create and manage your account.
  • To provide, operate, and improve our gaming services.
  • To process deposits, withdrawals, and payments.
  • To verify your identity, age (must be 18+), and comply with legal/KYC/AML obligations.
  • To prevent fraud, money laundering, cheating, and other illegal activities.
  • To send transactional emails/SMS (account confirmations, withdrawals, bonuses).
  • To provide customer support and resolve disputes.
  • To send marketing communications (only with your consent or where permitted by law).
  • To analyze website usage and improve user experience.
  • To comply with legal obligations and respond to regulatory requests.

5. Legal Basis for Processing

We process your data based on:

  • Performance of a contract (account creation, gaming services, payments).
  • Legal obligations (KYC/AML, responsible gambling, tax reporting).
  • Legitimate interests (fraud prevention, service improvement, security).
  • Consent (marketing emails, certain cookies).

6. Sharing Your Information

We may share your data with:

  • Payment processors and financial institutions.
  • Identity verification and KYC/AML service providers.
  • Gaming software providers (for game functionality).
  • Regulators, law enforcement, or courts (when required by law).
  • Our affiliates, service providers (hosting, analytics, marketing tools) under strict confidentiality agreements. We do not sell your personal data to third parties.

7. International Transfers

Your data may be transferred to and processed in countries outside the EEA (e.g., where our servers or partners are located). We ensure appropriate safeguards (Standard Contractual Clauses, adequacy decisions) are in place.

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for:

  • Essential functions (login, session management).
  • Analytics and performance (Google Analytics).
  • Marketing and personalization.

You can manage cookies via our Cookie Banner or browser settings. For details, see our Cookie Policy [link if separate].

9. Data Retention

We keep your data only as long as necessary:

  • Account data — while your account is active + up to 5–10 years after closure (legal/compliance reasons).
  • Transaction data — 5–10 years (AML/tax requirements).
  • Marketing data — until you unsubscribe or withdraw consent.

10. Your Rights (GDPR and similar laws)

You have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Delete your data (subject to legal retention obligations).
  • Restrict processing.
  • Object to processing (including marketing).
  • Data portability.
  • Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at privacy@de-kingdomcasino.com. We will respond within one month (extendable if complex).

You also have the right to lodge a complaint with your local data protection authority (e.g., in Germany: Landesbeauftragte für Datenschutz).

11. Security

We implement appropriate technical and organizational measures (encryption, access controls, firewalls) to protect your data. However, no system is 100% secure — we cannot guarantee absolute security.

12. Responsible Gambling

We promote responsible gaming. If you need help, visit our Responsible Gambling section or contact support. We may restrict your account or self-exclude you upon request.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Last updated” date. Significant changes will be notified via email or on the Website.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: Email: privacy@de-kingdomcasino.com

Thank you for choosing Kingdom Casino. We value your trust.

Scroll to Top